Need help?

Need help or have questions? We've got answers! Knowledge is power, so please check out our FAQ's page that provides answers to our most commonly asked questions. 

If you have a question that is not covered through FAQ's, please reach out to us (below).

  • Customer Service

    Monday-Friday (excluding U.S. holidays)
    10am-4pm EST

    email:  help@culturedwest.com

    call + text:  (800) 407-1767

  • Feedback & Suggestions

    We want to hear from you! We appreciate and encourage your feedback, as we strive for excellence. Please let us know how we're doing by emailing hello@culturedwest.com

  • Media Inquiries

    Want to share news about Cultured West? Please email media@culturedwest.com for all press or publication inquiries.

  • ⭐⭐⭐⭐⭐

    I always get lots of compliments!
    "I love everything from Cultured West. It's all so nice, I always get lots of compliments!"

    ~Lynda

  • ⭐⭐⭐⭐⭐

    Great customer service!
    "Beautiful, love it! This is my first purchase from Cultured West, great customer service!”

    ~Hana

  • ⭐⭐⭐⭐⭐

    Gorgeous and amazing quality!
    "Received my order and wanted to say THANK YOU! Everything is absolutely gorgeous and amazing quality!"

    ~Marie

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